Technical questions
T1. I have inserted CD with menu but nothing happened. Why ?
T2. Can I run menu directly, without the operating system message box, on a Vista or Windows 7 computers?
T3. I am tried insert USB flash drive with menu on a Windows 7 computer, and it doesn't even come up with the operating system message box.
T4. I try to burn DVD disc under Windows XP but I receive error messages. What I doing wrong ?
By default AutoPlay Menu Designer does not support DVD burning in Windows XP. You can use an external burning
program(ex, Nero) for burning to DVD disk (burn content of the Disk Image folder) or install the
KB932716 Windows update
package (from www.microsoft.com) to enable burn to DVD function in Windows XP.
Description of the Image Mastering API v2.0
If you can't burn anyway you can do it manually by using any CD burning software (for example: Nero). Follow steps:
- Build your project.
- Publish your project locally.
- Click Browse button on the last publishing step (Windows Explorer will open folder with your files).
- Burn content the folder (all files and folders) to the root of CD or DVD.
T5. I want to use my video files (mp4, mkv, H.265, avi etc.) in the menu. Will they play properly on the target PC ?
To play videos the AutoPlay Menu Designer used Windows Media Player control. So if the target PC will not have an appropriate codec the video will not be playing.
Therefore we recommend you to convert all your videos to the .WMV format or include an appropriate codec installer to the CD
Download K-Lite Codec Pack
T6. How can i use the possibilty to let the users browse the content of the CD ?
T7. When I burn the project it works fine but a default Splash screen comes up.
Will this screen not be there on the full version? If so can it be turned off?
If you order Professional Edition Business License you will can remove or customize Splash screen in the Project Settings.
More information about Editions you can
find here.
T8. Will CD's created with AutoPlay Menu Designer run on Windows ONLY, or will they run on Windows and MAC?
The CD's created with AutoPlay Menu Designer can run on Windows PC ONLY.
Unfortunately it is cannot be done now. We plan to implement player for MAC in the future
but now we don't have it. Also we try to find the program like ours for MAC to recommend
it for our customers. But we don't found something that we can suggest.
T9. How can I correctly upgrade the AutoPlay Menu Designer from any previous version to a new one and be able to work with my projects, created with previous version of the AutoPlay Menu Designer?
Download a new version of the AutoPlay Menu Designer and install it into the folder, where previous version is installed.
Notes:
All your settings will be saved;
You can work with projects that were created with the previous versions of the AutoPlay Menu Designer
T10. Is it possible to embed a 'file manager' object in pages, to make possibile to browse cd o or usb pen contents directly from the application (instead of opening an external explorer windows)?
Use Web Browser tool to show content of any folder on the disk. Apply a path you want to display as a web address (URL field of the Web Browser tool).
Also use $(StartDir) variable to get path of the disk root.
T11. Is AutoPlay Menu Designer compatible with Windows 7 ( x32/x64 ) ?
Yes, it is fully compatible.
T12. The menu, I have built is localized in several languages. I would like to open external documents, like pdf files with path or name different depending on the current language. How can I solve my need without duplicate the windows?
You should enable Localize non-text resources option (See Project Settings > Localization tab). All command lines will be included to the language file and you can modify it here.
T13. What do you mean by Application Rebranding feature?
It is mean that you can change the following
AutoRun Application properties to your own:
- Name of an Application Executable file
- Icon of an Application Executable file
- Name of an Application Data File
T14.When I build the project, I get a warning about "font description" XXX "not found". I put the fonts in the Resources folder, but I'm still getting the message.
Given warning message appear when AutoPlay Menu Designer cannot to find or to save XXX font from Windows System folder. Probably font is not correctly installed. Try to use other font or ignore this message ( in this case default font will be used instead ).
T15.We are building a CD menu in which we are using fonts not available in all operating systems. How does the automatic font installation work?
The fonts that are used in the autorun menu will be placed to the Resources folder after project has built. When the menu will start they will be used inside.
T16.When the video is complete can I make it move forward to the next video automatically?
You can create playlist for Windows Media Player to play multiple items.
Windows Media Player playlist: frequently asked questions
T17.I didn't know how to create "check box and continue button" in my new project.
The program don't have default check box object. It is implemented as two Image objects: CheckButton_Checked and CheckButton_Unchecked in Lesson1 on Button Samples page. The Show/Hide action is called by mouse click (See Properties tab->On Click tab->Show/Hide object). You can copy objects from Lesson1 to the Clipboard and then Paste them in Your project.
Sales questions
S1. What benefits do I get if I register the AutoPlay Menu Designer?
After registration you will:
- have the right to use the AutoPlay Menu Designer after the 24-day trial period;
- all following minor (4.x) versions of AutoPlay Menu Designer will be free for you during one year;
- receive FREE technical support;
S2. When I create the Autorun application with the unregistered version of the AutoPlay Menu Designer,
it contains the "This screen has been created with evaluation copy of the AutoPlay Menu Designer program" text.
If I register the program, will this text be eliminated?
Yes, the text will be removed after you register your copy of the AutoPlay Menu Designer.
S3.I have a registered version of the AutoPlay Menu Designer but when I add a slideshow
of pictures to a page it has like a logo in the bottom right corner of all my photos saying 'unregistered version' with a red
circle shape. Can you let me know why this is happening ?
S4. How can I register the AutoPlay Menu Designer?
S6. If I lose my registration key, whom do I contact?
You should contact
sales@visualdesigning.com and
provide the name of the person who registered the AutoPlay Menu Designer and if possible the Order #. If you can provide this information,
your registration key will be sent to you within one business day. If you are not able to provide the Order # , more time will be needed
to investigate the order.
S7.I've purchased the AutoPlay Menu Designer Business Packs from your company. It contain following items:
- Autoplay Menu Designer Pro Business,
- Professional Templates Packs,
- Autoplay Menu Designer Plugins Pack - PhotoActions and
- Autoplay Menu Designer Plugins Pack - ShellTools.
How install these tools properly ?
After registration you will receive e-mails with instructions to how install theirs.
The item #1 is base program. You should install it once and register by key you received.
Item #2 you should download from link you got after purchase and install to get more
templates inside base program.
Items #3 and #4 is plug-ins that extend program features. Read more about plug-ins
here.
They installed with base program by default. But should be activated before using. Use codes
and instruction you have received after purchase to register it.
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